PANDEMIC CANCER CARE: A PATIENTS’ PERSPECTIVE

I was so humbled and honored when Aultman Medical Center where I receive my treatments asked me if they could recopy one of my articles from CURE TODAY for their newsletter, which goes to all staff. What really amazed me was when I went to Aultman for my treatments several of the nurses and staff approached me and thanked me for my kind words. It occurred to me that we do not thank the people in our lives enough for all they do. Please make sure you thank at least one person in your life today!.

In honor of National Cancer Survivors Month, we are sharing Aultman cancer survivor Jane Biehl’s story about her cancer treatment during the pandemic. Her powerful words were recently featured on the Cancer Updates, Research & Education (CURE) website and in its e-newsletter.

I have incurable cancer, which means that I am continuously on one kind of treatment or another. The cancer center where I receive my treatments has been part of my life for 10 years and is just like going to the grocery store or drugstore for me.

My treatment regimen has changed over those 10 years. I am presently going in weekly for shots to keep up my white blood cells to resist infection. I have been through major changes at the cancer center.
Through all of this, there have been two wonderful constants. My fantastic oncologist has kept me alive and supported me every inch of the way. The second one is the great oncology nurses and hospital staff.

I am convinced oncology nurses are angels without wings. I have met many of them throughout the years. They are different ages, genders, sizes and personalities. But their caring and dedication are utterly amazing.
However, never in all these times have I been through a pandemic. At first, the changes were gradual. I got a hint of what was about to happen when I walked in one day and all the valet people were sitting down, with no cars out front. The cheery volunteer I called “Mr. Sunshine” was missing. I jokingly told the valet people, who I know by now, that never in 10 years have I seen any of them sitting down. They just laughed and said they did not remember it either!

The following week, it seemed like the entire world shut down. I entered the hospital and the only word I can use to describe it was eerie. When I walked through the doors, I was immediately stopped and my temperature was taken, and they asked to see my driver’s license and took my phone number. I was asked the COVID-19 protocol questions, and then I had to wash my hands before I could proceed to the oncology floor.

The coffee shop I love no longer has seating, and the chairs are turned upside down. I walk down the hall and often am the only one. There are no visitors, just an occasional patient or staff person. And, on the infusion floor where I receive my shots, things are silent.

Some people have decided not to come for their treatments because they are afraid of this horrible virus. I notice fewer patients and more time to talk to the staff. But what remains the same is the constant dedication and love of the oncology nurses.

They worry about going home to their families after working there all day, but know they were needed. They are worried about the patients who no longer come, and whether their cancers will get worse. They help me out with my struggling blood counts, and act like I am their only patient. They are tolerant as we wait each week for the blood results. They are angels!

My doctor, Shruti Trehan, continues to see me frequently because she knows how important it is, no matter what happens. All of the people on the front lines – doctors, nurses, lab technicians, phlebotomists, nurse aides, clerical and housekeeping – are there because they care. We should thank them every single day for risking their lives and families for us. Even a major pandemic will not stop their professionalism, dedication and caring – and we can be forever grateful for that.

Submitted by: Jane Biehl, Aultman patient

To see Jane’s article on the CURE website, click here.

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